Effective Date: 1 March 2026

Vintage Fest (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, register for the event, or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of information.

Personal Information

When you purchase tickets, register, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Information
• Payment Transaction Details
• Ticket Identification Number
• QR Code Data linked to your ticket

This information is necessary to process tickets, verify attendees, and provide event services.

Event Attendance Data

During the event we may collect:

• Ticket scan data
• Entry verification logs
• Check-in time and location
• Device used for verification

This helps us ensure ticket authenticity, security, and crowd management.

Device & Technical Information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Session duration
• Referral URLs

This data helps us improve website performance and user experience.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze visitor behavior
• Support marketing and advertising

Users can disable cookies in their browser settings, but some features of the website may not function properly.

2. How We Use Your Information

We use the collected information for the following purposes:

Ticket Processing

• Generate tickets and QR codes
• Confirm purchases
• Send ticket details and updates

Event Management

• Verify ticket authenticity
• Manage entry access
• Prevent fraud and duplicate ticket usage

Communication

• Send event announcements
• Provide customer support
• Notify users of schedule updates or changes

Marketing

• Send promotional emails about future events
• Share updates, offers, or festival announcements

Users may unsubscribe from marketing communications at any time.

Security

3. Payment Information

Ticket payments may be processed through secure third-party payment processors.

Vintage Fest does not store complete credit card or banking information on its servers.

All payment processing is protected through secure encryption technologies.

4. Ticket Verification & QR Code Data

Each ticket generated for Vintage Fest contains a unique QR code used for entry verification.

When scanned at the event:

• The system verifies ticket validity
• Marks the ticket as used
• Prevents duplicate entries

QR data is stored securely and only used for event access control.

5. How We Share Information

We may share limited data with trusted service providers who assist with:

• Ticketing systems
• Payment processing
• Email communications
• Website hosting
• Analytics services

These partners are required to keep your information confidential.

We may also disclose information if required by law or to protect the rights and safety of attendees.

6. Data Retention

We retain personal information only as long as necessary for:

• Event management
• Ticket verification
• Legal or accounting purposes

After this period, information may be deleted or anonymized.

7. Data Security

Vintage Fest implements appropriate security measures including:

• Secure servers
• Encrypted connections (HTTPS)
• Access control systems
• Fraud detection mechanisms

However, no system can guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites such as sponsors or partners.

Vintage Fest is not responsible for the privacy practices of external websites.

Users are encouraged to review the privacy policies of those sites.

9. Children’s Privacy

Vintage Fest services are not intended for individuals under the age of 13 without parental supervision.

We do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

Requests can be submitted using the contact details below.

11. Changes to This Privacy Policy

Vintage Fest may update this Privacy Policy periodically.

Updates will be posted on this page with the revised effective date.

Users are encouraged to review the policy regularly.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Vintage Fest Team
Lake City, Lahore, Punjab, Pakistan

Email:
privacy@vintagefest.pk